Privacy

What type of information we have

When you sign up to the CADvanced free trial, we currently collect and process the following information:

  • Email address

If you sign up to a CADvanced paid plan, we currently collect and process the following information:

  • Name
  • Address
  • Payment details (may include credit card details or PayPal account details)

How we get the information and why we have it

All of the personal information we process is provided to us directly by you. We collect your email address so we can email you details of your CAD when it has been set up and, if necessary, contact you regarding your CAD. We do not use your email address for promotional emails unless you explicitly consented to this during signup. Upon you signing up to a paid plan, we collect your Name, Address and Payment details so we can process your subscription payments.

How we store your information

Your information is securely stored by our subscription management provider Chargebee (https://chargebee.com). Details of Chargebee's security policies can be found here: https://www.chargebee.com/security/

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at support@cadvanced.app if you wish to make a request.